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My Order History
What is my order status?
When will I get my RazerStore order?
What payment methods can I use?
What is Bill Me Later®?
Should I use spaces or dashes when I enter my credit card number?
Does my billing address have to match the address on file with my credit card?
Why is my credit card being rejected?
When will my credit card be charged?
How will the charge appear on my credit card?
Can I order without a credit card?
Do I have to pay sales tax?
How do I get a copy of my invoice?
What do I do if I forgot my password?
How will you know where and how to send my physical product?
How do I start a new order?
Has my order shipped?
How do I get my tracking number?
How may I track my order?
Do you ship to my country?
I live outside the US. Do I have to pay customs fees?
When will my backorder ship?
Can I change my shipping address?
Can I change my shipment method?
Do I have to be available at home to pick up items upon delivery?
How do I get technical support for my product?
Why do I need to set my browser to accept cookies?
Are cookies a security risk?
How do I set up my browser to accept cookies?
Returns and Cancellations
What is your refund policy?
How do I request a refund?
How do I cancel my order?
How can I return my items?
When will my credit appear on my credit card?
Privacy and Security
What is the Digital River Secure & Virus Free Protection?
Still need help?
Contact Customer Service
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